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Posts Tagged ‘Riverbed Interop’

Networking challenges: Ideas and opinions from Interop Unconference

Posted by riverbedtest on May 20, 2009

David Spark reporting for Riverbed at Interop ’09, Las Vegas, NV.

If
you’ve never been to an unconference, here’s the format – there is no
format. Or rather, it’s a very loose format. The one I sat in was
entitled, “Let’s talk about networks, WANs, and CDNs.” So it turns into
a giant geek rap session based on different topics.

The following are just some ideas and comments that came out of this discussion at the Interop ’09 unconference:

  • When asking, “Where should you invest in your network first,” you
    need to first ask yourself “What applications are you delivering over
    that network? What are the demands they have that you need?”
  • For one person’s client, each department has its own budget for IT
    and they need to justify their own applications when they make requests
    to IT.
  • Another person responded that he tested this budget flow with
    mobile devices. Whenever new cool smart phones came out, people always
    wanted one which became a budget and management nightmare. Now, people
    have to come with their own budget if they want a cool new phone.
  • CFOs are becoming aggressively more involved in the IT budget discussion.
  • Most people don’t split their costs up across all the businesses.
  • One woman didn’t believe Interop’s recent survey of 1,000 people
    that said 40% of companies are increasing spending. She did an informal
    survey of the group of 20 and none of us were increasing
    spending.
  • Before you offer the service to your client (e.g. hosted VoIP), try
    it yourself for your own business so you have real world experience.
  • The build it yourself or go for a hosted networking solution decision is based mostly on what expertise you have in house.
  • One guy who has a series of Web application clients, spoke for
    them as a loose proxy. He noticed in repeat cases that when they were
    small they outsourced everything to keep costs down. But as they
    started growing rapidly, the outsourcing company couldn’t keep up with their growing business demands. So they brought everything in house to their own data center.
  • Seeing a shift from CapEx to OpEx.

 

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Mobile WAN optimization: It isn’t just about employees who travel

Posted by riverbedtest on May 20, 2009

David Spark reporting for Riverbed at Interop ’09, Las Vegas, NV.


Just yesterday I learned about the category of mobile WAN optimization. I didn’t even know it existed. So Joe Ghory, product marketing manager for mobile products for Riverbed and I discussed the fact that mobile WAN optimization isn’t on most people’s radar. Many people may not consider it because they may think it’s only for employees who travel. But really it’s for employees that work in small groups (e.g. satellite offices with less than five employees) or SOHO employees.

Another issue we discussed is that when you’re trying to manage data with mobile workers you don’t have much control of the bandwidth they’re using. With mobile WAN optimization, you can optimize what little you’ve got.

For more, check out all of Riverbed’s Interop ’09 Las Vegas coverage.

 

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The most common tech support question at Riverbed

Posted by riverbedtest on May 20, 2009

David Spark reporting for Riverbed at Interop ’09, Las Vegas, NV.

In just a couple of days, Riverbed will be hitting its seventh year anniversary. Steve Smoot, VP of technical operations, who was one of the first dozen employees. He’s been around all those eight years. I asked Smoot what WAN optimization was like eight years ago and how it’s evolved to today. Back then, Smoot was evangelizing the issue of latency is affecting your business operations. Today, people have finally figured that out and that’s why there’s such a big market for WAN optimization.

And since he deals with customer support issues, I asked him what was the most common support issue he has to answer. You’ll be amused at the answer. It’s a simple mistake a lot of us make.

For more, check out all of Riverbed’s Interop ’09 Las Vegas coverage.

 

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