The Riverbed Blog (testing)

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Posts Tagged ‘Cisco WAAS’

Eating our own dogfood

Posted by riverbedtest on June 16, 2009

Alpo In 1988 an email was circulated internally within Microsoft about the importance of “Eating our own Dogfood.”  Usage of the phrase spread not only within Microsoft, but throughout the high-tech industry, where the phrase is commonly used to communicate an important principle.  The principle basically states that any vendor who expects customers to use their products should also be using these products internally, in their own internal IT infrastructure.


As with most other companies in the high-tech industry, Riverbed practices the principle of “Eating our own Dogfood.”  With about 1000 employees, Riverbed is a medium-sized company with about 30 office locations around the world.  Every one of those locations have a Steelhead appliance for optimizing WAN connectivity, and every Riverbed employee has a Steelhead mobile software client installed and in use on their laptop or workstation.


However, when it comes to WAAS, Cisco seems to believe the dogfood principle does not apply.  Cisco touts WAAS as a scalable enterprise solution that can be deployed to hundreds of sites.  But they have so far failed to show that they have deployed it at such scale in their own internal enterprise.  Although Cisco believes WAAS is good for their customers, apparently they've been unable to demonstrate how WAAS provides value for their own internal employees.


Any customer considering a significant investment in WAAS should ask Cisco these questions.  How many WAAS devices have been deployed in Cisco's own internal IT network?  Does Cisco have their own operational WAAS deployment that is at least as large as the one that they would propose for your network?


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