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Archive for the ‘Corporate’ Category

We’re at Interop Mumbai. Are you?

Posted by bobegilbert on September 28, 2011

INTEROP Mumbai – India's Leading IT Show, IT Event & IT Conference
Interop Mumbai starts today at the Bombay Exhibition Center in Goregaon, Mumbai, India, and Riverbed is all over it.  We're a Gold Sponsor of the show, our own Naveen Prabhu spoke earlier today on Application Acceleration, and, of course, you can find us in the Interop mumbaivendor exhibition in booth #7. 

At the booth, we have our Presentation Theater, where you can see a demonstration of WAN Optimization and other Riverbed products, as shown in the photo at left.

If you do stop by, be sure to mention that you read about it on the Riverbed Blog.

And if you can't make it to Mumbai, come see us at Interop New York, which starts Monday.  Riverbed is also a Gold Sponsor of the NY event.  We have five speakers, and our booth with the Presentation Theater. We'll have more details on Monday.

We look forward to seeing you at one or both of these exciting events!


Posted in Application Acceleration, Corporate, Events | 1 Comment »

The Challenges with Mobility and Virtual Desktop Infrastructure (VDI)

Posted by riverbedtest on August 23, 2011

As a commuter heading into San Francisco on BART for the past several years,  I feel as though I have actually witnessed a revolution. 

Just a few years ago, the common commuter either slept, read (books, newspapers, magazines), or stared in the distance.  Occasionally someone might take or make a call, or possibly send a text or two (I loved my nokia 8210, so small!).  

Today, however, the most common pose is a near constant stare at our smart phones or connected device. Stare

I’m as guilty as the next person, pounding away updates on my Blackberry.  But the behavioral change is fascinating to me. Will it always  be like this?  Is this just a phase or are we forever committing to our screens?

Sidestepping the discussion about whether or not you think smartphones actually make us dumb, the proliferation of devices has got me thinking about the impact these devices have on IT. 

The challenge of mobile devices was particularly evident at an event I attended a few weeks ago, it was a customer advisory council meeting for a very successful regional value added reseller (VAR) in the Southeast.  The company had assembled 15 of their top customers to discuss best practices and new technologies.

By a show of hands, the greatest challenge the group faced was the explosion of end user devices and the impact the devices were having on corporate networks and on IT support.  One attendee discussed how their organization had gone so far to embrace end user choice that their company actually issues a hardware/device stipend to all new employees rather than supplying a laptop or desktop. The end user could buy the laptop, phone or pad of their choice, while IT focused on providing support and making sure their networks could handle surging amounts of traffic.

All this lead to a very lengthy discussion about Virtual Desktop Infrastructure (VDI) – (you can find some very honest and comprehensive discussions about VDI here).  VDI is a topic near and dear to Riverbed customers since at the core of the VDI concept is the explicit separation of end users from their data. And as we’ve learned from client-server applications that run over wide area networks, any time you separate end users from their data, especially over great distances, performance can really suffer, and WAN optimization technology is required to deliver the level of performance users demand.

Based on some partner and customer research I conducted earlier this year, I found that today’s most successful VDI deployments take place on local area networks (LAN), often deployed in a single facility or campus.  Education, Government agencies, and various types of financial service companies are particularly attracted to VDI’s promise of controlled, single instance data.  And while early desktop virtualization pitches promoted the cost benefits of VDI, many studies have since shown the cost benefits are minimal.  The real primary attraction of VDI is the age-old IT attraction of centralized control.

However, the challenge of VDI is most evident is over wide area networks (WAN).  If you’ve ever been frustrated by a pause in sending an e-mail or opening an application in a traditional corporate office, try sitting across a WAN from your data on a dumb terminal when you begin to experience slow or inconsistent K..EY..S.T…ROKE..S, forget it, it’s the worst. VDI over the WAN is a real challenge, which is why Riverbed is spending so much time and energy on the subject.  Today, we already optimize the Citrix ICA protocol and we help our customers optimize VMware view deployments as well using RDP optimization. 

During his keynote at Citrix Synergy in May, Citrix CEO Mark Templeton discussed a future where users would enjoy device and network independence.  I think we’re still a ways off from that, but I’m certain Riverbed will help the world get there.  Citrix

And for all my fellow BART commuters staring at your phones, just be thankful there are companies like Riverbed hard at work optimizing your corporate and public networks so you don’t miss a post, tweet, blog, text, request e-mail, video….

Did you know Worldwide smart phone shipments increased 87% in the last 12 months


Posted in Application Acceleration, Bandwidth Optimization, Corporate, Mobile, Virtualization | Tagged: , , | 2 Comments »

Life, liberty, and the pursuit of happiness – Happy Birthday United States of America

Posted by riverbedtest on July 4, 2011

The 4th of July, The Glorious Fourth,  Independence Day or the birthday of the United States of America  are all names that are used to recognize the day the declaration of Independence was adopted by the Continental Congress. This day marked the legal separation of the 13 colonies from Great Britain and opened new opportunities for the people of the United States to have certain unalienable rights.

 Second sentence from the Declaration of Independence states “ We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable rights, that amongst these are life, liberty, and the pursuit of happiness.”

 Much like the 13 colonies that declared their independence in July 4, 1776, knowledge workers should also have unalienable rights including the liberty to access data anywhere, any time without having to deal with bandwidth and latency issues which we would all agree, if not addressed, would dampen our pursuit of happiness!

 So in tribute to the 4th let me suggest 4 ways to gain independence and performance happiness.

 1.       Know your applications and make sure to choose a WAN optimization vendor that can give you application specific acceleration.  Riverbed prides ourselves in supporting the broadest range of layer-7 application-specific optimizations of any WAN optimization vendor.  Chances are that we can improve the performance of the applications you are running

2.       Make sure that your choice supports all environments – data center, branch office, mobile workers, VDI, private cloud, public cloud, etc.  Riverbed offers WAN optimization technology that delivers best-of-breed performance for all environments eliminating the need to have different vendor interfaces, integration, and performance standards.

3.       Know where your performance issues are and have the right tools to quickly drill down to the root cause.  Riverbed’s application-aware Network Performance Management (NPM) integrated architecture gives customers robust real-time network and application performance analytics, resulting in complete top-down visibility into their network and applications. Cascade is the only NPM solution on the market that fully consolidates real-time business-level performance views with packet-level analysis all in a single data set that users can seamlessly navigate in order to quickly and accurately diagnose and troubleshoot network and application performance problems.

4.       Chose a vendor that has industry leading support. In April of this year Riverbed was recognized and certified by J.D. Power and Associates and TSIA for excellence in Global Customer Service and Support. These certifications acknowledge excellence in delivering outstanding service and support on a worldwide basis to Riverbed customers. Riverbed is one of a select few companies to receive this distinction for global certification under both the J.D. Power and Associates CTSS and the TSIA Excellence in Service Operations program in the same year.

 Typical 4th of July tradition is to celebrate by hosting a barbeque, watching fireworks or by decorating in the colors of the American flag – red, white, and blue. For our Riverbed customer’s we encourage you to celebrate your performance independence by celebrating in the spirit of the 4th.

 So whether you enjoy a nice steak and Steelhead, have some Cascade and cocktails, or decide to parade the streets decorated in Riverbed orange, we wish you a very happy Independence day!

Posted in Application Acceleration, Bandwidth Optimization, Corporate, Disaster Recovery, Fun, Site Consolidation, Storage Cloud, Virtualization, Visibility | Tagged: , , , , , , , , , , , , | Leave a Comment »

Satellite 2011 Opens in Washington DC

Posted by riverbedtest on March 14, 2011


Today's guest blogger is Jin Woo, Manager for Public Relations here at Riverbed.


This week Riverbed will be in booth #949 at the Satellite 2011 Conference, taking place at the Walter E Washington Convention Center in Washington DC. This will be a great opportunity for everyone to learn about the benefits Riverbed users can expect by improving satellite-based WAN communications.

Back in November 2010 Riverbed acquired Global Protocols, the creators of Skipware, the leading commercial implementation of the Space Communications Protocol Standards (SCPS). The addition of Global Protocols's SkipWare to Riverbed WAN optimization bolsters Riverbed's leadership position in delivering optimization solutions for satellite networks. Skipware customers are able to overcome the performance challenges associated with extremely high latency that satellite-based networks introduce.

Unlike satellite-specific optimization products, which typically only improve the behavior of TCP, Riverbed WAN optimization solutions tackle all three factors affecting satellite-based WANs:

  1. Limited bandwidth
  2. TCP behavior, and
  3. Application-protocol inefficiencies. 

Riverbed satellite-based WAN optimization solutions are utilized by organizations where landlines are not available, too expensive, or unable to deliver the required bandwidth. Often this includes oil platforms, cruise ships, and military field units.

In February, Riverbed also announced enhancements to the Riverbed Optimization System (RiOS), the software that powers Riverbed WAN optimization solutions, to deliver LTTS, TCP Westwood, and SCPS integration into Steelhead appliances. The satellite optimizations deliver adaptive TCP optimization to better utilize bandwidth over lossy links with high latency, and to deliver resiliency in the case of packet loss. This release also offers continued support for SCPS interoperability.

To learn more about how Riverbed helps customer accelerate satellite environments, click here.

Posted in Application Acceleration, Bandwidth Optimization, Corporate | Leave a Comment »

Don’t Make Important Choices in a Vacuum!

Posted by riverbedtest on February 4, 2011

ImagesCAWQ8OPZ Let's face it, choosing a WAN optimization product from the various vendor offerings can be confusing and difficult, because all of the vendors seem to say the same things about their products.  They all make similar-sounding claims about fast LAN-like performance, server consolidation, cost savings, etc.  And if what they all were saying were true, then it would be rather a simple matter to just choose a vendor based on lowest price, since supposedly every vendor's product pretty much does the same thing.

And while that is precisely what many vendors would have you believe, the truth is that there are very significant differences among the various vendor offerings in the WAN optimization market.  Tragically, numerous customers have found that out the hard way, making the mistake of purchasing a WAN optimization product that didn't work or scale for their network.

A lab test or live proof-of-concept (POC) may help. A test or POC allows customers to get familiar with the look and feel of each product they are evaluating.  But there are limitations to what a lab test or POC can reveal about a product.  Just about every WAN optimization product will work fine in a protected, limited-scale deployment where they are not fully-exposed to WAN disruptions, heavy data center traffic loads, and other nasty things that inevitably happen in a live production network.  It's a huge mistake to assume that just because a particular vendor product works adequately when deployed to 2 or 3 sites in a POC, that it will also work fine when deployed to 20 or 30 sites.

When considering a large enterprise-scale deployment of WAN optimization devices, the most important step in the evaluation process is talking to another customer with a similar-sized network who has also deployed products from the vendor under consideration.  There simply is no substitute for that.

Checking references involves more than listening to vague anecdotal accounts of "success" by the vendor's sales rep.  Rather, it's very important to obtain the contact info of another customer who has deployed and used the vendor's WAN optimization products, and to have a confidential one-on-one conversation with that other customer.  When talking with that customer, ask about specifics such as the number and types of applications being optimized by the deployed products, number of users and locations in the customer's network,  and overall experience from using that vendor's products.  Make sure that the customer has a similarly complex network as your own, uses the same type of applications, and has deployed a similar number of devices that you anticipate deploying in your own network.

At Riverbed we expect and welcome any such requests for references.  With an installed base of over 12,000 customers, we have numerous Riverbed customers who would be happy to relay their experiences to you.  Unfortunately, that is not true for all vendors in this space.

Posted in Corporate, People, Site Consolidation | Leave a Comment »

Hello, Riverbed world!

Posted by riverbedtest on January 27, 2011

New-burst Good day, everyone. Following Evan’s recent announcement about adding more voices to the Riverbed blog, I’d like to take a moment to introduce myself. I’m Steve Riley, recently joining Riverbed’s Strategic Technology Group—the same team to which Josh Tseng, a regular blogger here, belongs. I came to Riverbed from Amazon Web Services, where as a technical evangelist I helped customers understand how to solve the sometimes confusing problems around security, privacy, and compliance in the cloud. Before that I was at Microsoft, where for a time I worked in the telecommunications and security practices of Microsoft Consulting Services and mostly in the Trustworthy Computing Group as public speaker, customer advisor, author of several articles, and co-author of a Windows security book.

I’m thrilled to join the community of Riverbed employees, customers, and partners. Riverbed isn’t a new name to me; when people would ask for my opinions of how to squeeze the most out of their expensive network connections, Riverbed was the obvious choice and I’d recommend Steelhead consistently. While I thoroughly enjoyed my years of working to help others protect their networks and fight the bad guys, it feels good to return to my networking roots and be a part of the company truly revolutionizing the foundation of the 21st century: constant connectivity.

Cloud-computing Among other fun and challenging things, part of my role at Riverbed is to assist you, our current (and future) customers, derive maximum value from virtualization and cloud computing. Enterprise adoption of the cloud will happen—indeed, for many enterprises, the verb should be is already happening. Cloud Steelhead, in conjunction with Steelhead appliances in regional offices and Steelhead Mobile for road warriors, enable businesses to fundamentally rebuild themselves. Location matters: if you can live and work closer to your customers yet still communicate with your colleagues as easily as if you were in the office, do you really need a massive central headquarters nowadays? (I have many ideas here and will share them with you over time.) Whitewater wipes out the drudgery of backups and gives you the assurance that all of your data is preserved multiple times in multiple distinct physical locations.


At Riverbed we love pushing networks to their limits. Let us take care of quickly and safely moving and storing your critical information so that you can concentrate on the business of your business. My role is customer-facing; I look forward to meeting many of you in person soon. In the meantime, or at any time, feel free to reach out to me directly at

Posted in Corporate, People, Private Cloud, Public Cloud, Virtualization | Leave a Comment »

CRN interviews Jerry Kennelly & Eric Wolford

Posted by riverbedtest on November 24, 2010

Over at there's an interview with Riverbed's CEO Jerry Kennelly and our SVP of Marketing and Business Development Eric Wolford.  They talk about the competitiveness of the WAN Optimization market, the inevitably of cloud computing, and Riverbed's plans for the future.

Check it out here.

Posted in Corporate, People, Private Cloud, Public Cloud, Virtualization | 3 Comments »

Riverbed and SAP

Posted by riverbedtest on November 18, 2010

Eric Wolford, SVP Marketing and Business Development for Riverbed, discusses enterprise resource planning (ERP) applications and SAP, the ERP application market leader.

See the video.

Eric then explains Riverbed's partnership with SAP, where we now supports SAP-specific technology.  This technology is developed on the Riverbed Services Platform (RSP) which offers a hosted SAP instance on the Riverbed appliance while optimizing its performance.  This gives the end-user the perception the application is still local because application performance makes it feel like the application is on the LAN rather than across the WAN.  This capability enables enterprises to consolidate SAP servers to reduce costs but not the performance, while return of Investment (ROI) is typically recognized in under a year.

Posted in Application Acceleration, Corporate, Site Consolidation | Leave a Comment »